How to make a complaint
Our aim is to ensure that all aspects of Your insurance are dealt with promptly, efficiently and fairly. We are committed to providing you with the highest standard of service. If you have any queries about your policy or the handling of a claim, please contact us at:
If you want to make a complaint, you can do so at any time by contacting us at:
If having complained, you remain dissatisfied, you may have the right to refer your complaint to the Financial Ombudsman Service. Their contact details are: