Terms & Conditions
By using our website you will be accepting these terms and conditions in full. Please read them carefully, and call us if you cannot agree with them.
About Expression Insurance
Your policy has been arranged by Expression Insurance Services Limited, a company registered in England under company number 10828107. The registered office is Park House, Hambledon, PO7 4SB.
Our trading address is:
6 Orange Row,
Expression Insurance Services is authorised and regulated by the Financial Conduct Authority, under number 786693. You can check the register of authorised companies via the FCA website, which is at fca.org.uk.
Expression Insurance Services Limited (EIS) is an independent insurance intermediary, which means that:
- No insurance provider has a direct or indirect holding in EIS
- EIS does not have a direct or indirect holding in any insurance provider
- EIS is under no obligation to any insurance provider
Expression Insurance Services Limited makes no recommendations based upon an analysis of your individual needs. We offer generic package policies designed to meet the needs of the retail sector and we ask that you select a package that meets your needs.
We may earn a commission from the insurer on each policy sold. We do not charge any fees.
Your policy is underwritten by Berkshire Hathaway International Insurance Limited, a company authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. You can check the register of authorised companies via the FCA website, which is at fca.org.uk.
Other policies that you should read
Our site is designed to be available whenever you need it, but unfortunately we cannot guarantee that access to our site will always be uninterrupted. It is possible that we remove, change or restrict access to content held on our website, but will try to provide reasonable notice whenever we have to do this.
Our website is meant for businesses residing in the United Kingdom. The policies we sell and the supporting content we provide is not suitable for businesses located elsewhere.
Our content and links to our website
You may link to our website, provided that:
- You do so legally and fairly
- You do not damage our reputation
- You acknowledge all site content and imagery belongs to EIS and that we retain all intellectual property rights
We reserve the right to withdraw linking permission without notice.
We own all intellectual property rights for our website, including the content published on it.
You must not modify or copy any content or policy information that is available on our website
Limitation of our liability
Your use of the Website and its content is at your own risk, however, we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
To the extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of this website.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
This website contains trademarks, including the Expression name. All trademarksbelong to EIS. You are not allowed to copy or use any of these trademarks.
Queries and complaints
Our aim is to ensure that all aspects of your insurance are dealt with promptly, efficiently and fairly.
We are committed to providing you with the highest standard of service. If you have any queries about your policy or the handling of a claim, please contact us at: [email protected]
If you want to make a complaint, you can do so at any time by contacting us at: [email protected]
If having complained, you remain dissatisfied, you may have the right to refer your complaint to the Financial Ombudsman Service. Their contact details are: