We offer a personal service.

When you need to claim, you'll speak directly to an experienced member of our team who will take responsibility for getting you back on your feet. They'll handle small claims themselves - no queuing at call centres! - and will coordinate the experts that may be required for larger or more complex issues.

This is the type of service we thought you might provide if you were running a claims team? We also thought that you would want to support your local economy, so when our customers claim, they can use local tradespeople for their repairs.

Personal service

Expert UK claims team

Use local tradespeople

And, for your security, all policies are underwritten by Berkshire Hathaway International Insurance Ltd, part of the Berkshire Hathaway Group, which was founded in 1955 and is AA+ rated by S&P.

Make a claim

Email us at or call

01273 049 548Mon - Fri, 9am - 5pm

Please have your policy number ready

Alternatively, use our online claims tool below.