We offer a personal service.

When you need to claim, you'll speak directly to an experienced member of our team who will take responsibility for getting you back on your feet. They'll handle small claims themselves - no queuing at call centres! - and will coordinate the experts that may be required for larger or more complex issues.

This is the type of service we thought you might provide if you were running a claims team? We also thought that you would want to support your local economy, so when our customers claim, they can use local tradespeople for their repairs.

Personal service

Expert UK claims team

Use local tradespeople

And, for your security, all policies are underwritten by Faraday Underwriting Limited for and on behalf of Syndicate 435 at Lloyd’s. Lloyd’s is rated AA- Very Strong by S&P.

Make a claim

Email us at or call

01273 049 548

Please have your policy number ready

Alternatively, use our online claims tool below.