We offer a personal service.

When you need to claim, you'll speak directly to an experienced member of our team who will take responsibility for getting you back on your feet. They'll handle small claims themselves - no queuing at call centres! - and will coordinate the experts that may be required for larger or more complex issues.

This is the type of service we thought you might provide if you were running a claims team? We also thought that you would want to support your local economy, so when our customers claim, they can use local tradespeople for their repairs.